The Executive Education Programmes shall enhance human
capital at multiple levels. They will help
- Develop capabilities to drive operations excellence
- Develop design thinking abilities
- Develop people centric leadership capabilities
- Develop service excellence mindsets
- Develop enhanced executive presence and business communication
Who are they for?
We offer a range of long and short term programmes in the
hybrid mode for:
- Entry level management
- Mid management
- Senior management and leadership
Long Term Hybrid Programmes
These programmes are meant for entry-level managers, those who are freshly recruited from college or come with a year or two of experience. Our programmes serve as management training programmes for organisations hiring a cohort. They are customisable and delivered by reputed academics and industry practitioners.
Duration – Between 9 and 15 months, which is a blend of on-the-job trainings, online sessions and sessions in person during the Bootcamps
Learning Mode – Hybrid, a series of online sessions and on-campus training over 3 boot camps.
Management Level – Entry-level management.
You may choose any combination of modules and duration for the programme. Each module has the flexibility for customization and contexualization.
The programme is designed to deliver the following learning outcomes:
- Customer-centric mindsets which are adept with the ever-evolving customer behaviour
- Capabilities to manage teams and team leaders
- Develop an orientation towards using technology platforms to the benefit of the organisation
- Focussed training on Executive presence, business communication and body language
- Ability to build relationships for a lifetime engagement
- Agile leaders who are solution-oriented and understand a sense of ownership
- The modules offered cover a range of topics such as Service Operations and Design, Services Marketing, Digital Marketing, Technology in Hospitality, Mastering selling, Effective leadership, Financial Management, Revenue Management and Human Resources.
Short-Term Hybrid Management Development Programmes (MDP’s)
A range of selected short-term courses that offer significant upskilling opportunities to managers at mid and senior management levels across multiple functional and operational roles. The programmes are customisable to your needs and are delivered by reputed academics and industry practitioners.
One-day workshops to 3-month interventions designed for specific learning and development needs for a focused group of participants. The programme delivery can be done on campus at ISH, onsite at your learning centres or online in a blended format.
Duration – Between 9 and 15 months, which is a blend of on-the-job trainings, online sessions and sessions in person during the Bootcamps
Learning Mode – A series of campus boot camps combined with online synchronous sessions.
Management Level – Middle and senior management.
You may choose any combination of modules and duration for the programme. Each module has the flexibility for customisation and contextualisation. These programmes are designed for managers who have been identified by the organisation as having high potential and require upgrading of their skill sets before they move into leadership roles.
The expected learning outcomes from these programmes are:
- Service design thinking abilities
- Understanding management of organisational change
- Asking the right questions to all stake holders
- Agility in leadership
- Managing the profitability by enhanced financial acumen
- Operational excellence
Most short-term programmes will include capstone projects jointly agreed with you and addressing an issue in your organization which will help deliver a tangible learning outcome which can be measured.